1. Information We Collect

We collect personal and non-personal information only for providing and improving Services, in line with the principles of legality, necessity and good faith.

1.1 Personal Information

Personal information refers to data that can directly or indirectly identify a natural person, including but not limited to:

· Basic information: Name, email address, phone number, company name, job title, contact address;

· Cooperation-related information: For dealers, dropshippers and installers, we may collect business license (if applicable), cooperation intention, project information and installation records (for installers);

· Website usage data: IP address, browser type, access time, browsing records, and device information (e.g., device model, operating system);

· Other information: Data you voluntarily provide when contacting us, consulting services, submitting feedback or participating in promotional activities.

1.2 Non-Personal Information

Non-personal information cannot identify a specific natural person, including but not limited to website visit statistics, product browsing preferences, and anonymous data processed from personal information. We use it to analyze user behavior, optimize website performance and improve service quality.

2. How We Use Your Information

We only use your information for the following purposes, without prior consent, we will not use it beyond the stated scope:

· Provide Services: Respond to inquiries, process cooperation applications, deliver product information, and provide technical and after-sales support;

· Improve Services: Analyze user needs and habits, optimize website functions, update products and enhance user experience;

· Communicate with you: Send cooperation notifications, product updates and technical notices (you may unsubscribe from non-essential information at any time);

· Ensure security: Prevent and investigate illegal activities, protect Website and Services security, and safeguard legitimate rights and interests;

· Comply with legal obligations: Respond to legal inquiries, court orders or regulatory requirements, and fulfill relevant legal responsibilities.

3. How We Protect Your Information

We take reasonable and effective technical and management measures to prevent information leakage, loss, misuse and tampering:

· Technical protection: Adopt encryption technology for data transmission, use secure servers for storage, and regularly update and maintain security systems;

· Management protection: Establish strict internal management systems, limit personnel access to personal information, require confidentiality obligations, and conduct regular data security training;

· Emergency response: In case of information security incidents, we will promptly activate emergency plans, take remedial measures, and notify you and regulatory authorities as required by law.

Note: No data transmission or storage method is 100% secure. We will do our best to protect your information, but cannot guarantee absolute security.

4. Information Sharing and Disclosure

We will not sell, rent or disclose your personal information to any third party without your explicit prior consent, except in the following circumstances:

· With your explicit consent;

· Share necessary information with authorized partners (under confidentiality agreements) to provide Services;

· Disclose information in accordance with laws, regulations, court orders or regulatory requirements;

· Disclose anonymized non-personal information that cannot identify any natural person.

5. Your Rights

Pursuant to applicable data protection laws, you have the following rights:

· Right of access: Request us to provide personal information we hold about you;

· Right of correction: Request correction of inaccurate or incomplete personal information;

· Right of deletion: Request deletion of your personal information when the processing purpose is achieved;

· Right to withdraw consent: Withdraw your consent to our use of your personal information at any time;

· Right to complain: Complain to regulatory authorities if you believe our data processing violates laws or this Policy.